Most likely cause
Overwatering & rot at the base

How to tell
The fix
- 1Stop watering completely.
- 2Wait until the top 5 cm (2 in) of soil feel dry before you even think about the next one, and check the pot actually drains.
- 3If only some roots are brown and mushy, trim them and repot in fresh, fast-draining mix.
More about this
They suggest conditions suitable for breeding, without proving that the surface never dries.
If the base itself is soft, the damage is more serious and recovery is uncertain. Only propagate using a method suited to this plant, not arbitrary pieces above the rot.






